What customers say about Terry.............
I am writing to you in regards to Terry Keeton. Terry was my loan officer for my home loan. I walked into this situation with no hope of being able to get approved for a loan. All my friends were warning me about loan officers about being dishonest and untruthful. I saw Terry's website, and started to apply, then just thought, "forget it, this is a waste of time." I closed the browser. I then thought over it for awhile and called Terry on the phone. After a short discussion, I applied online and Terry went to work. I was very surprised when Terry called me back with an approval amount. My approval amount changed a couple of times because I didn't give Terry all the income information, and others I had forgotten about. (Seems like I was the dishonest one, not Terry.)
Terry is a magician when it comes to finding ways to achieve an approval. He was always available, even on Sunday. What loan officer is going to work on a Sunday for a client? Or even for a client that has such a challenging loan? I was completely impressed and amazed with Terry's commitment to his client. He was always plesant and always honest (even if it was bad news). Terry was there for me from the start to after close of escrow. I actually miss talking to him everyday. If it wasn't for Terry Keeton, being a home owner would never have been possible for me or my wife. I cannot express how much I appreciate his efforts. I have not gained a personal contact, I have gained a family friend. I received rave reviews from my realtor, and my escrow officer. That is unheard of. They stated the same comments that I experienced also.
I really hope that you realize the asset you have in Terry Keeton. He will be my number one choice when it comes to future refinancing, or referrals of friends and family.
Dale H.
Lakeside, CA
FHA Purchase
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Terry,
We would like to go ahead and apply for the refinance with you all. As you all were recommended by the Dave Ramsey Organization.
Thank you so much for the information you have gathered for us.
Sincerely,
Tim and Marcia
Texas
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Let me thank you! The best part of the whole process was working with you. Your knowledge of the business and encouraging information helped me to remain sane through it all. It was quit a bit nerve racking. I felt that you were very good at explaining things so that I could understand and very helpful to me in my decision making.
I want you to know that I was just a couple of days ago talking to a young lady about you and how you had been so helpful to me in my home finance process. She is planning to sell her current home and buy another one. I told her that you would be a great source of help and that you could answer all her questions and that if I did it again I would definitely call you. I think she could get good advice from you about what she can do now and later to have a smoother buy experience. I told her that I thought that you are the person she could use and that you could give her more info about how PrimeLending could help her. Thanks again Terry. May God forever bless you.
Margie J.
Plano, TX
Conventional Purchase
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I recently refinanced my house with PrimeLending. Working with Terry Keeton and PrimeLending was one of the best experiences I've ever had and was one of the easiest things I've ever done. Terry took the time to fully outline all my options and all the details of the transaction. I could not have asked for anything better! My friend recommended PrimeLending to me and PrimeLending and Terry Keeton will be who I recommend to all my friends and co-workers too! They have made a loyal customer as if I ever find myself needing a home loan again in the future; Terry is who I'll be calling. Thanks Terry!
Tammy S.
Anna, TX
Conventional Refinance
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Terry offered exceptional service from start to finish! He was very helpful and right "on target" with keeping us informed during the entire process! Thank you for a professional service with friendly help.
Katrina & Al M.
Red Oak, TX
Conventional - Investment Property Refinance
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Thanks for getting this accomplished for me. It was nice working with you. I will keep your name and number available in case someone at the office is interested in refinancing or buying a new house.
Marlene S.
Plano, TX
Conventional Refinance
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Terry was absolutely awesome. He kept me informed of my entire loan process. I was very nervous, being such a large purchase, and Terry kept me calm, kept me informed and just in general was so helpful throughout everything. He came to the closing to help explain some of the stuff to us and that meant a lot to us as well. I would highly recommend Terry Keeton to anybody I know needing a loan. PrimeLending and Terry were absolutely great and our mortgage process was painless. Thanks!
Alan & Debbie W.
Nevada, TX
FHA Purchase
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Terry Keeton and PrimeLending were awesome to work with. My situation was complicated and difficult. Terry never lost focus on the situation and worked diligently to identify a mortgage that fit my situation. He literally changed my life and I am forever indebted. Thanks so much, Terry and PrimeLending.
Priscilla R.
Council Grove KS
FHA Refinance
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I would like to let you know that I was more than pleased with the help and professionalism shown by you in the processing of our loan, especially as we were in Las Vegas through the whole procedure. Thanks Terry and keep up the good work, I will tell everyone who I know who is or will be looking for a home to contact you.
Terry J.
The Colony, TX
FHA Purchase
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Thanks Terry. Your performance was excellent.
Siamak S.
Sugarland, TX
FHA Purchase
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I would like to thank you for your dedication to my home loan. Without you, I would have never been able to become a homeowner. You were always available, Honest, and straightforward. You were very professional, and dedicated to making my familys dream come true. Both my realtor and escrow company voiced such high opinions on your professionalism, and courteous manner. You were there for us from start to finish, and in this day and age, that is remarkable. You have changed our lives, made our dreams come true, and I am indebted and appreciative of all your efforts.
Ultimately, the best part of my home purchase experience was working with you and you have any of my future business with home loans or refinancing.
Dale & Blanca H.
Lakeside, CA
FHA Purchase
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Stay in touch because we are selling a lot of homes. I will recommend my customers.
Flavio M.
Brownsville, TX
Home Builder
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I felt very upset & discouraged as if there was no hope in our situation. I felt as if all my dreams of owning a new house were never going to happening, I had talk to many mortgage brokers & firms who would not help my family. Time was running out on me. I wanted to get a house for my husband who was serving in Iraq... and also help my kids who were in a very bad situation. I will never forget the day when I got my final answer. It felt so good to hear Terry Keeton say that one word (APPROVED!) I cried... I told my husband in Iraq that he was coming home to a brand new house. Oh boy... did my husband cry... his fellow soldier buddies cried, they dance and screamed. Most importantly to look into my kids eyes and to hear them say the trouble is over; to hear them say mommy Terry rescued us and helped us was the best thing a mother could hear. We are now in our house and we love it!!!! Thank you Terry Keeton & PrimeLending for giving my family a 2nd chance. You will always be a part of my family.
SGT and Mrs. B. & Family
Richmond, VA
VA Purchase
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KC
Thanks, Rene